Refund Policy

Last Updated: June 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which Panrack will process refunds for services provided through the website panrack.info. This policy is designed to ensure transparency and fairness while providing maximum legal protection for Panrack.

Scope and Applicability

This policy applies to all users of the services offered by panrack.info. By using our services, you agree to comply with the terms set forth in this Refund Policy.

Definitions

  • “Service(s)” refers to the software-as-a-service products provided by panrack.info.
  • “User” refers to any individual or entity that accesses or uses the services offered by panrack.info.
  • “Refund” refers to the reimbursement of fees paid by the user for the services.

Main Policy Content

1. Refund Eligibility

Refunds will be considered under the following circumstances:

  • If the user cancels their subscription within the first 30 days of the initial purchase, they are eligible for a full refund.
  • Refund requests must be submitted in writing to [email protected] within the specified period.
  • Refunds will not be granted for any fees paid after the first 30 days of service.

2. Non-Refundable Fees

The following fees are non-refundable:

  • Any fees paid for additional services or features that were not part of the initial subscription.
  • Fees for services rendered after the 30-day period.
  • Any promotional or discounted fees that were applied at the time of purchase.

3. Refund Process

To initiate a refund, users must:

  • Contact customer support at [email protected] or call +13312443708.
  • Provide the order number, date of purchase, and reason for the refund request.
  • Allow up to 14 business days for the refund to be processed once approved.

User Rights and Obligations

Users have the right to:

  • Request a refund in accordance with this policy.
  • Receive clear communication regarding the status of their refund request.

Users are obligated to:

  • Provide accurate information when submitting a refund request.
  • Review and understand the terms of this Refund Policy prior to making a purchase.

Limitations and Disclaimers

While Panrack strives to provide a fair refund policy, the following limitations apply:

  • Panrack reserves the right to refuse refunds if the terms of this policy are not met.
  • In no event shall Panrack be liable for any indirect, incidental, or consequential damages arising from the use of the services or the inability to use the services.

Data Protection/Security

Panrack is committed to protecting user data in accordance with applicable privacy laws. Any personal information provided during the refund process will be handled in accordance with our Privacy Policy.

Changes to Policy

Panrack reserves the right to modify this Refund Policy at any time. Users will be notified of any significant changes via email or through a notice on the website. Continued use of the services after such changes constitutes acceptance of the new terms.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

  • Company: Panrack
  • Phone: +13312443708
  • Email: [email protected]
  • Address: 7319 Bergenline Ave, North Bergen

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law principles. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the state and federal courts located in [Insert County], [Insert State].